Maximize team performance (and all metrics) by getting people to care about each other. It trumps everything else. You can hire “b” players and be much farther ahead then if you have “A” players and people don’t care about each other.
The fastest way to increase revenue, profit, and satisfaction isn’t through training it’s through better relationships.
“The researchers found out what distinguished the ‘good’ teams from the dysfunctional one was how teammates treated one another. This was much more important than even if all the members were exceptionally bright.”
It starts with team building.
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