Why Successful Companies are Shifting to a Talent Network (And What is it)

Developing a high-performing engaged workplace is changing from the hierarchial, reporting structure (with cross-functional teams as side projects) to viewing a company as a “talent network” where skills and experience are shared. You still have a job/role, but you help others across the business succeed. This is the cutting-edge strategy for talent management and development.

Example: Suppose you need a team to build/market a new global product/service? Can you just “borrow” the experts from other groups to help you accomplish this? Will their managers let them?

Companies such as Unilever (check out their press release) have designed cutting-edge systems (such as InnerMobility by Gloat) for employees to market themselves and see internal opportunities. Studies show it’s much easier for employees to find a new job than new opportunities internally. 

“Unilever encourages its teams to create capability through lifelong learning, encouraging people to never stop growing. By accessing the platform, Unilever employees can work on projects for a small or large proportion of time, increase the depth of their expertise of a current skill or build new skills and experiences. Through the power of AI, people are suggested opportunities that match their profile and aspirations, and at the same time, giving full visibility to all opportunities available globally across all areas of the business, ultimately democratising and giving transparency to the way the company develops talent.” (Read more here)

Why?

1) Increase retention and engagement

2) Create growth opportunities by increasing their skill sets through new experiences

3) Help others succeed, increase competitiveness and drive key company metrics

4) Increase employee connectedness and belonging (which all goes to employee experience)

5) Increase a new breed of leaders 

6) Truly leverage teamwork company-wide

It also solves the problem of having to promote employees. In this model, you reward employees by their skills, problem-solving and successes.

How to be a Career Changing Mentor

Here’s an excellent article on how to be a career changing mentor. Every mentor wants to positively impact and share their wisdom and lesson learned with their mentees. The challenge is they aren’t exactly sure how to do it.

There is a skill and art to conducting a successful mentorship engagement. This article goes into depth on it.

Here is an example below…

Impactful questions for mentors to ask their mentees:

  • What kind of advice do you need right now?
  • What else is on your mind?
  • What’s getting in the way of your learning?
  • How would you perceive this challenge from the outside?

Why Leaders Need to Vulnerably Open Up About Failure

Failure is almost always spoken about in the past tense. That creates an artificial safety net. There isn’t true vulnerability in that. Love this article (“Opening Up About Startup Failures and Vulnerability”) in “First Round” that goes into it. Read on.

Leaders, entrepreneurs, founders and others many times open up and share their failures ONLY after they are successful. But does that really help others who are in the midst of struggling? Founder Jeff Wald shares what it means to get raw and vulnerable about failure in the “present tense.“

CHALLENGE #1: GETTING VULNERABLE BY MAKING IT PERSONAL

Failure’s become trendy. We live in a culture of innovation and pushing envelopes, which requires failure,” Wald says. “But I’d draw a distinction between failure and vulnerability. We’ve confused the idea of putting failure out into the market as making yourself vulnerable, when it isn’t. Talking about how your startup didn’t work or how your product fell flat isn’t the same as digging into how that made you feel or how you failed specifically as a leader — there’s a degree of separation there. You actually need to put yourself out there.”

Here’s the difference between talking about failure and getting truly vulnerable: Vulnerability is necessarily personal while failure is not. Don’t conflate the two.

Sharing tales of startup failures, market defeats and company losses is not necessarily an exercise in true vulnerability, especially when there’s a safety net of follow-on success to fall back on. “I only got comfortable mentioning Spinback after there was a successful end to that story, when there was no downside for me,” he says. “Given where I am now, everyone automatically views the failure as a stepping stone to that success. So even though I’m more forthcoming about it, talking about the company going under doesn’t really make me vulnerable. It’s an abstract layer, a discussion in which I’m still shielded. Talking about the depression that went along with it and the inability to cope with the failure — that’s a little bit more down the road of vulnerability.”

FAILURE AS A TEACHER: TACTICS FOR EXTRACTING THE LESSONS

Failure has been an invaluable teacher for Wald, but only because he put in the time to excavate its lessons. “Failure can be something that happens to you, or it can be something you learn from. But that doesn’t happen through osmosis, it takes a lot of concentrated effort and dedication to unearth the takeaways,” he says.

For Wald, moving past the notion that his failure defined him ultimately required professional help. And something he’d once scoffed at — working with a coach. When first approached with the idea, he wasn’t too receptive. “One of the WorkMarket board members took me on a walk and said, ‘We think you need to get a coach’ and I said, ‘I think you need a coach,’” Wald says. The board member, however, made it clear that the suggestion wasn’t optional. 

“At the time I was more focused on proving that I was right as opposed to being effective. I was very emotional and volatile. There were board meetings where I would sit in the corner with my arms crossed, hoodie up, and not say anything,” he says. “There were other times where I threw things — sometimes tables and chairs. I was an asshole. I wasn’t giving off the impression that I could provide the leadership that a growing and transforming company needs.”

Wald reluctantly went through the process of finding a coach, determined to do the bare minimum to satisfy his board and nothing more. “I certainly planned to blow it off,” he says. But just as Wald needed to connect with fellow founders to get a better context for his work, it took a coach who had a similar career path, and thus more relevant context, to realize how helpful an outside perspective could be. “I met with people that had clinical backgrounds in coaching, but I knew from my own makeup that I needed somebody that had sat in my chair before. I was introduced to someone who had been incredibly successful in the startup world first and then went back to become a coach.”

https://firstround.com/review/founder-exposed-opening-up-about-startup-failures-and-vulnerability/

Example of Great, Inspiring Company Values by CEO of Twilio

Excellent post on creating great company values (versus lame ones) & challenges behind “living them” by the Twilio CEO. Encourage you to check out the article below.

“CULTURE is a word that Silicon Valley and startups everywhere toss around all the time,” says Lawson. “What does it really mean and how does it relate to VALUES? What I landed on is that culture is living your values.

Values are written words, and your culture is how you actually live those written words.”

“Our values are in motion, specifically through a three-stage lifecycle that gets us to the next stage of growth. First, we articulate our values, then live them and finally, test them.”

Love these two values the most (see the picture below): 

1) “Empower Others: Make Heroes. Unleash the greatness of others inside and outside the company.”

2) “No Shenanigans: Be thoughtful. Always deal in an honest, direct, and transparent way.”

Values are for guiding behaviors and helping people make decisions that everyone will support and feel proud about.  

Values are really really hard to get right and usually take iteration. But it’s worth investing in because the positive/negative consequences are massive. 

https://firstround.com/review/draw-the-owl-and-other-company-values-you-didnt-know-you-should-have/

Social Wealth Book Review on Building Great Business Relationships [From Amazon]

“This book is one of the best-kept secrets I’ve come across in a REALLY long time! There is are so many tips for conversations and networking skills in today’s society. If you can master what Jason talks about in this book, you’ll definitely build long-term wealth! Many other reviewers have compared this to “How to Win Friends & Influence People” and I cannot agree more. Buy two copies and give one to someone in your network.”

It’s always great to read a review from someone you don’t know about the positive impact Social Wealth had on them. I’ve been fortunate to have more than 125+ five-star reviews on the book. If you are looking to build deeper, more meaningful business relationships (either in your company or through business networking), you may want to consider checking it out. It works for introverts and shy people just as well as extroverts.

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