Client Testimonial in Shipping & Logistics (One Billion Dollar Company)

“Working with Jason really helped me to work through my blind spots and become a better leader. I can’t say enough great things about how impactful working with Jason was for me personally and professionally.” Joel Clum, COO, Worldwide Express $1B Revenue (Shipping & Logistics)

#executivecoach #careercoaching #COO #transportation #shipping #logistics #executives #executiveteam #operations #operationsleaders #management #selfawareness #leadership #workshops

Top Tips & Take-A-Ways From The AA-ISP Spring Leadership Retreat (Where I Was a Keynote Speaker)

David Kreiger, President at SalesRoads, put these together. He attended the AA-ISP Spring Leadership where I was the keynote speaker.

4. Self-Awareness Is The Number One Predictor Of Your Career Success – Jason Treu, Jason Treu Executive Coaching

  • 95% of people think they are self-aware but only 5-15% really are!  It is these blind spots that can cripple your success.

5. Build Psychological Safety Within Your Team – Jason Treu, Jason Treu Executive Coaching

  • If you don’t have psychological safety you are not going to have a high performing team.
  • How Do You Build Psychological Safety?
    • Be open and honest with your team when you mess up!
    • Use your mistakes to show the team how to be open, honest and vulnerable.

6. Get Accurate Information By Truth Telling – Jason Treu, Jason Treu Executive Coaching

  • Ask your employees how they would rate your relationship on a scale from 1-10 and then how you can move it to closer to a 10.
  • Through this exercise you know how the other person is feeling and, if needed, you can do something to improve your relationship.

7. How To Give Negative Feedback – Jason Treu, Jason Treu Executive Coaching

  • It has been found that feedback is 40% more effective by prefacing it with the statement:  “I’m giving you these comments because I have very high expectations and I know that you can reach them.”

8. Support That Works – Jason Treu, Jason Treu Executive Coaching

  • “How can I best support you?”
               Instead of…
  • “If there is something I can do for you, let me know?” or “Is there anything I can do for you?”

The Dangerous Silence in Feedback

Many leaders live in the “ILLUSION that things ARE working” because they aren’t getting any other feedback.

Silence is dangerous because it’s often one-way. The leader just isn’t getting the information (but it’s out there).


Employees just aren’t sharing feedback bc you aren’t asking the right questions and creating a psychologically safe space for them to voice their opinions. 

Talented Employees Don’t Produce the Best Results – Here’s Why

Great talent often produces poor results. Social cohesion and connection are far more important.

Google found that all-star teams rarely ever produced all-star results. It’s how the team engages and interacts with each other.


  1. Egos get in the way (I.e. the need to be right)
  2. People don’t want to listen

“What interested the researchers most, however, was that teams that did well on one assignment usually did well on all the others. Conversely, teams that failed at one thing seemed to fail at everything. The researchers eventually concluded that what distinguished the ‘good’ teams from the dysfunctional groups was how teammates treated one another. The right norms, in other words, could raise a group’s collective intelligence, whereas the wrong norms could hobble a team, even if, individually, all the members were exceptionally bright.”

‘“As the researchers studied the groups, however, they noticed two behaviors that all the good teams generally shared. First, on the good teams, members spoke in roughly the same proportion, a phenomenon the researchers referred to as ‘‘equality in distribution of conversational turn-taking.’’ On some teams, everyone spoke during each task; on others, leadership shifted among teammates from assignment to assignment. But in each case, by the end of the day, everyone had spoken roughly the same amount. ‘‘As long as everyone got a chance to talk, the team did well,’’ Woolley said. ‘‘But if only one person or a small group spoke all the time, the collective intelligence declined.’“

“Second, the good teams all had high ‘‘average social sensitivity’’ — a fancy way of saying they were skilled at intuiting how others felt based on their tone of voice, their expressions and other nonverbal cues.”

Don’t believe the myth that if you hired great people, you’d get great results.

Collective intelligence almost always trumps brilliant individuals.

Check out the study I quoted above:

#teamperformance #employeedevelopment #employeeengagement #humanresources #salesteams #careercoaching #talentdevelopment #exe #executivecoach

Employee Engagement Increases Financial Performance by 3X

Organizations w/ high levels of employee engagement report THREE TIMES higher revenue and profit than firms with lower engagement levels. Challenge is only 16% of all employees are operating at peak performance (their maximum effort), with employee engagement at less than 30%. 

Whom is your organization is managing this at a leadership level? Is it a priority? What specific initiatives do you have in 2019 around it? 

I find organizations are short on details whether they are a Fortune 10 company or small organization. You can 3x to 10x your metrics with the least amount of money spent on anything you do. It can be in 6-8 hours per year per employee. You can essentially pay for your ENTIRE workforce in 2019 out the increase plus the costs to do it (i.e. free labor). 

Does your organization want to increase revenue/profit in 2019? If the answer is YES, then here is your “goldmine.” 

One way is to download my free team building and performance game, Cards Against Mundanity. Takes five minutes to set up and play. Increases engagement, team closeness, trust and performance by 20%+ in 45 minutes or less. You’ll also find suggestions through out my blog and what you can do.

#employeeengagement #careercoaching #executivecoach #humanresources #salesmanagement #executiveteam #companyperformance #talentdevelopment #shrm #teamperformance 

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