Emotional Intelligence in Business Conversations

Many times you can’t choose the emotions you feel (although your self-awareness and thoughts can dictate quite a bit). BUT you CAN choose which emotions you share (and react to).

Self-awareness and emotional intelligence is the ability to recognize your emotions and your emotional landscape.

It’s also in part recognizing filtering them and learning how to express them appropriately and respectfully in business settings.

The old adage think before you speak also works with your emotions!

Learn to Say NO in Business

Just say no immediately than say yes and then drop the ball because your too busy (and you knew you were when you said yes). Key point: Manage expectations appropriately. 

If you’re not going to make time, don’t give people false hope. Just set boundaries and tell them the truth.

And perhaps you could help them in a week, month, etc. Tell them that and have them check back in with you. 

Speak your truth and others will respect you.

#leadership #manager #hr #selfawareness #communication #boundaries #relationshipadvice #growth #executivecoach #development 

Smiling Depression is a Workplace Danger

Sometimes when people are smiling and happy they are really silently suffering on the inside. 15%+ of depressed individuals put on their happy face (see the below article). They call it “smiling depression.”

Support others by allowing them to be real and authentic instead of feeling pressured to put on a brave face, be positive and be in a good mood.

Learn to create a psychological safe environment where people can be where they are currently at emotionally. Otherwise you are creating a culture of impression making where people are acting to fit in. That’s toxic and kills morale and performance.


#depression #mentalhealth #culturechange #humanconnection #humanresources #employeedevelopment #relationshipcoaching #support #happiness 

Lifelong Learners Do This Better Than Anyone Else

Curiosity, learning and personal development are undervalued qualities. Someone who values learning over their lifetime recognizes that you can learn something from everyone you meet.

Seek best practices from those that mastered the craft or skill. 

Learning wisdom can come from any person, anywhere and at anytime. You just have to be willing and open to take it in.

Seek out Discomfort Because It’s Really Your Friend

Get comfortable being uncomfortable. 

Get confident being uncertain. Don’t give up just because something is hard. If it wasn’t hard what’s the point in doing it.

Pushing through challenges is what creates massive growth and learning.

Plus, that’s when you feel MOST alive.

Seek out discomfort. It’s your friend not your enemy.

#growth #careeradvice #coaching #leadership #manager #executive #challenges #success 

How to Use Creativity to Create More Business Breakthroughs

Many business leaders, managers, and owners want to come up with business breakthroughs that will propel them to new career heights and/or help them their business. I want to discuss today how the greatest people of our time use creativity to create more breakthroughs.

The below discussion comes from a brainpickings article.

The secret of creativity is that it is combinatorial – made up of a combination of things. Nothing is entirely original. Everything builds on what came before.

We create by taking existing pieces of inspiration, knowledge, skill,  and insight that we gather over the course of our lives and recombining them into incredible new creations.

Let me explain with this story about Picasso.

Picasso is sitting in the park working on several paintings. A woman walks by, recognizes him, and begs with him to draw her portrait. He’s in a good mood, so he agrees. A few minutes later, he gives her a portrait. The lady is elated, she cries out about how this masterpiece captures the very essence of her soul and character. She is enamored with its beauty. She asks how much she owes him, “$5,000.” said Picasso. The woman is taken aback, shocked, upset and asks how that’s even possible given it only took him 5 minutes. Picasso looks up and, without missing a beat, says: “No, madam, it took me my whole life.”

“The idea that in order for us to truly create and contribute to the world, we have to be able to connect countless dots, to cross-pollinate ideas from a wealth of disciplines, to combine and recombine these pieces to build” new solutions, processes and more.

Think about it like legos. “The more of these building blocks we have, and the more diverse their shapes and colors, the more interesting our castles will become. Because if we only have one color and one shape, it greatly limits how much we can create, even within our one area of expertise.”

Your success, failures, fulfillment and more is based on what you do every day and the diversity of your experiences (people, education, ideas, etc.). It’s not a linear process like school. It’s piecing together a lifetime of concepts, ideas, experiences, beliefs, values, and relationships and creating something new. h

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