Peer feedback is a great way to boost employee performance. Several research studies show it can add 10% to 14%.
“As work becomes more interdependent and managers have less direct visibility into the day-to-day of their teams, high-quality peer input has become an essential part of effective performance feedback,” says Jessica Knight, research director at Gartner.
It’s an area that every organization should consider adding into their feedback and review process. I think there can be a lot of value in this.
It does need to be orchestrated and structured in a thoughtful manner. There are quite a few ways to go about conducting it.
There also are some simple ways to do this (without a formal process) to elicit peer-to-peer feedback such as:
- Give each employee in a group a $25 Starbucks gift card. They can give it to one employee that they believe goes over and above in helping them or other teammates.
- They’d need to write up something (maximum two paragraphs) on what the person did (and the impact), why they think it’s notable and how this embodies the organization’s values and spirit.
- Experiment with one group and see how it works.
- It’s inexpensive and you could learn a lot of valuable information about the team and the organization as a whole.
Try and see how peer feedback can benefit your organization!