I had a chance to briefly meet the HR Rockstar, Wendy Dailey, at HR Florida 2019 at the end of August. We got a chance to speak for a little while on the phone a few weeks earlier on teamwork, trust, employee engagement, and a few other topics.
You can check out the article she wrote on it, “Building Trust: the Key to Employee Engagement.” She also hosts the fantastic podcast, The HR Social Hour (check it out here).
Here is a snippet:
“Here we are again, still, talking about Employee Engagement. Constantly. The TOP conversation in HR. And why? Because we continue to get it wrong. Any why do we continue to get it wrong? Because we are looking for that One Thing. Just tell us what to do, we seem to be asking the speakers, the writers, but make it quick and easy because we’ve got a lot of “real” work to do.
But here’s the not-so-secret secret: Employee Engagement means work. Ongoing works. There is no one-and-done for employee engagement. Engagement isn’t about foos-ball, after-work drinks or potlucks. All of those come out of the one thing you must do. You need to TRUST your employees and gain their trust.”
