Trust is Contextual not Blanket

“Do I trust this leader, individual or organization?” is rarely the right question.  That assumes “blanket trust.”

Trust is typically more about the context of situation or interaction. You might trust your plumber to fix your pipes, but not to give you financial advice. You may trust XYZ’s product, but you may not trust it’s a great place to work at.

Instead ask, “Do I trust [person/organization] to do [what]?” Then it’s directed at the specific situation and not a blanket statement.

This also goes to the nature of trust and how we use in the world and with relationships!

Emotional Intelligence in Business Conversations

Many times you can’t choose the emotions you feel (although your self-awareness and thoughts can dictate quite a bit). BUT you CAN choose which emotions you share (and react to).

Self-awareness and emotional intelligence is the ability to recognize your emotions and your emotional landscape.

It’s also in part recognizing filtering them and learning how to express them appropriately and respectfully in business settings.

The old adage think before you speak also works with your emotions!

Speaker Testimonial by a Sales Organization

“Jason presented to our AA-ISP NYC, NJ, CT members chapter meeting where Jason conducted an interactive session. I’m still receiving reviews and feedback that he’s a phenomenal speaker and conducted an interactive session keeping everyone engaged and participating. Everyone left the evening with something to impact their teams and individual leadership abilities. I highly recommend Jason.”

Derek Garrard, Head Of Sales Development at Kustomer

Learn to Say NO in Business

Just say no immediately than say yes and then drop the ball because your too busy (and you knew you were when you said yes). Key point: Manage expectations appropriately. 

If you’re not going to make time, don’t give people false hope. Just set boundaries and tell them the truth.

And perhaps you could help them in a week, month, etc. Tell them that and have them check back in with you. 

Speak your truth and others will respect you.

#leadership #manager #hr #selfawareness #communication #boundaries #relationshipadvice #growth #executivecoach #development 

Friend or Foe in the Workplace? Choose Wisely

Narratives (we create) and our expectations of others directly influence our interactions and relationships.

For example: View others as competitors, and you’ll create a world with enemies in it. 

View others as collaborators, and you’ll create a world of allies and advocates. 

It often comes down to the blueprint of how we see the world and the choices we make. 

Thoughts->thought patters->actions->habits->identity. 

 #relationships #leadership #teamengagement #growthmindset #competition # #humanconnection #humanresources #success #career #thoughts 

Secret to Get Introverts to Speak Up in Meetings

Challenge: In meetings, not everyone’s voice is being heard, which limits problem solving, innovation and teamwork. This happens for several reason including:

1) People who talk the most sometimes have the worst ideas or they prevent other people from speaking because they monopolize the time.

2) Introverts often don’t speak up (for various reasons)

3) Some people fear speaking up or don’t believe they can add to the conversation

Solution: “Train” everyone in the team to speak up and show them it’s “safe” to do so. You’ll improve communication, collaboration and teamwork

How? Pair people up to pitch one another’s ideas in a team meeting. 

#introvert #teamwork #teambuilding #humanresources #leadership #managementtraining #communication #meetings #productivitytips #psychologicalsafety #executivecoaching

Smiling Depression is a Workplace Danger


Sometimes when people are smiling and happy they are really silently suffering on the inside. 15%+ of depressed individuals put on their happy face (see the below article). They call it “smiling depression.”

Support others by allowing them to be real and authentic instead of feeling pressured to put on a brave face, be positive and be in a good mood.

Learn to create a psychological safe environment where people can be where they are currently at emotionally. Otherwise you are creating a culture of impression making where people are acting to fit in. That’s toxic and kills morale and performance.

https://theconversation.com/amp/smiling-depression-its-possible-to-be-depressed-while-appearing-happy-heres-why-thats-particularly-dangerous-110928?__twitter_impression=true

#depression #mentalhealth #culturechange #humanconnection #humanresources #employeedevelopment #relationshipcoaching #support #happiness 

Why Your Ego Can Be a Career Killer

One of the main reasons people don’t maximize their leadership, managerial and career potential is they care much more about “impression making” than “improving, growing and making progress.”

Here is a good article on it that describes how Steve Jobs ego got in the way. http://fortune.com/2016/06/14/ego-steve-jobs/

Remember: Extraodinary performance and leadership is the combination of high standards, big visions, lofty goals and humility (i.e. egos that don’t get in the way.)

Lifelong Learners Do This Better Than Anyone Else

Curiosity, learning and personal development are undervalued qualities. Someone who values learning over their lifetime recognizes that you can learn something from everyone you meet.

Seek best practices from those that mastered the craft or skill. 

Learning wisdom can come from any person, anywhere and at anytime. You just have to be willing and open to take it in.

Speaking event at Texoma HR Management Association

Great to speak at the Texoma HR Management Association today on maximizing employee engagement, building high performing teams and increasing teamwork, communication and innovation.

We played Cards Against Mundanity (small group team building/performance question-and-answer) to show how quickly you can skyrocket trust.

It’s built off a famous research study where in 45 minutes people built the closest relationships in their lives. 

Trust is everything. It’s THE business performance accelerator. 

Speaking event listing: https://thrma.org/event-3319012

I also conduct this as a team building workshop, leadership training and manager training in Dallas, Fort Worth and across the US.

https://thrma.org/event-3319012

CardsAgainstMundanity.com (download for free the team building and performance game more than 12000 employees are using).

#trust #HR #humanresources #denison #shrm #employeeengagement #performance #relationshipadvice  #teambuilding #executivecoach #executivedevelopment #keynotespeaker #culturechange

https://thrma.org/event-3319012

CardsAgainstMundanity.com (download for free). 

#trust #HR #humanresources #denison #shrm #employeeengagement #performance #relationshipadvice  #teambuilding #executivecoach #executivedevelopment #keynotespeaker #culturechange SHRM SHRM-Atlanta

Pin It on Pinterest