Great to speak at the 2019 Annual Society of Human Resources Seminar | Tri-State #SHRM today on maximizing employee engagement & performance. We played the employee engagement game, Cards Against Mundanity (& people shared some amazing/vulnerable things). There were tears of joy shed. https://tri-state.shrm.org/events/2019/02/2019-annual-society-human-resources-seminar
Great talent often produces poor results. Social cohesion and connection are far more important.
Google found that all-star teams rarely ever produced all-star results. It’s how the team engages and interacts with each other.
Why?
“What interested the researchers most, however, was that teams that did well on one assignment usually did well on all the others. Conversely, teams that failed at one thing seemed to fail at everything. The researchers eventually concluded that what distinguished the ‘good’ teams from the dysfunctional groups was how teammates treated one another. The right norms, in other words, could raise a group’s collective intelligence, whereas the wrong norms could hobble a team, even if, individually, all the members were exceptionally bright.”
‘“As the researchers studied the groups, however, they noticed two behaviors that all the good teams generally shared. First, on the good teams, members spoke in roughly the same proportion, a phenomenon the researchers referred to as ‘‘equality in distribution of conversational turn-taking.’’ On some teams, everyone spoke during each task; on others, leadership shifted among teammates from assignment to assignment. But in each case, by the end of the day, everyone had spoken roughly the same amount. ‘‘As long as everyone got a chance to talk, the team did well,’’ Woolley said. ‘‘But if only one person or a small group spoke all the time, the collective intelligence declined.’“
“Second, the good teams all had high ‘‘average social sensitivity’’ — a fancy way of saying they were skilled at intuiting how others felt based on their tone of voice, their expressions and other nonverbal cues.”
Don’t believe the myth that if you hired great people, you’d get great results.
Collective intelligence almost always trumps brilliant individuals.
Check out the study I quoted above: https://www.google.com/amp/s/www.nytimes.com/2016/02/28/magazine/what-google-learned-from-its-quest-to-build-the-perfect-team.amp.html
#teamperformance #employeedevelopment #employeeengagement #humanresources #salesteams #careercoaching #talentdevelopment #exe #executivecoach
Fantastic time speaking at PRSA Phoenix on Employee Engagement & Performance, and Building High Performing Culture & Teams.
We played my game, Cards Against Mundanity in small groups. It was amazing to see the interactions, sharing, vulnerability and caring. The group learned how to use this with internal teams, third parties like customers and prospects and across dynamic teams (globally and with other organizations).
Final speaking engagement this week. Now off to run the Phoenix Marathon!
#prsa #prsaphoenix #publicrelations #pragency #communications #employeeengagement #teambuilding #performance #keynotespeaker #phoenix
Speaking at PRSA Phoenix on Friday on leadership, employee engagement and team performance (in an amazing location). Looking forward to meeting some fantastic marketing, communication and social media professionals. I’ll be running the Phoenix marathon the day after!
#prsa #prsaphoenix #keynotespeaker #teamperformance #leadership #employeeengagement #communications #publicrelations #marketing #advertising
Excited to be speaking at PRSA Austin in late February. We’ll be discussing maximizing employee engagement, performance, problem-solving, innovation and much more. Plus playing a fun game, Cards Against Mundanity to show how/why the strategies and tactics will work for attendees.
#employeeengagement #prsa #prsaaustin #austin #publicrelations #PR #marketing #socialmedia #advertising #keynotespeaker #teambuilding #teamwork
