How to Conduct a Great 360 Degree Review (My article in HR.com)

360-degree feedback programs have received a lot of negative (and justified) attention over the last few years. Even Dilbert has parodied the process.

Recently, a client said, “I can’t wait to do another 360 degree review that tells me what I already knew and provides me with very little meaningful insights.”

However, 360-degree feedback done right can be a very valuable process that significantly influences teams and organizations. It provides an outside perspective into an individual’s (often unconscious) habits and behaviors that sabotage their success.

These are areas such as an inability to compromise, conflict avoidance, micromanaging, poor communication or collaboration, etc.

Why Should You Do a 360-Degree Review?

According to Dr. Tasha Eurich, while most people believe they are self-aware, only 10% to 15% are. Self-awareness is very rare quality for a person to have. So most people walk around not understanding the true impact they are having in their organization.
There are three main reasons for this:
  1. While it’s easy to see what’s wrong with everyone else around us, it’s hard to see similar things in ourselves. The way our brain is wired makes it extremely difficult to self-examine ourselves to see our unconscious thoughts, feelings and behaviors.
  2. The human mind is not rational, but driven by emotions. We make up stories in the absence of hard data (i.e. 1+1=2). Our mind is also wired to reward us for making quick meaning of situations through chemical releases such as oxytocin.
  3. The more experienced and senior a person’s role is in an organization, the more likely they are to overestimate their skills, abilities, and competencies. One study of 3600 senior leaders found that they overvalued their capabilities in 19 out of 20 areas.
Therefore, receiving external feedback is extremely important in helping people understand what they are doing, thinking and feeling and the effect it has on those around them. Armed with this information, individuals have a much higher chance of creating critical behavioral changes.

Unfortunately, the 360-degree process is broken today and needs to be changed.

Corporate Team Building Workshop Testimonial from Google

“The workshop and game were excellent: the team was very appreciative of the event, and it kept coming up as one of the best experiences they’ve ever had. As a manager, that was great to hear. Throughout the following two days, we hosted some guests from other groups, and we asked them to answer random cards in front of the audience: some of their answers were surprisingly deep and instantly helped to establish trust between them and our teams.”
 
Alberto Grazi
Google’s Head of Americas Video Solutions Consulting

Testimonial for my Team Building Workshop at the Hispanic Chamber of Commerce in Fort Worth

Testimonial for my Team Building Workshop at the Hispanic Chamber of Commerce in Fort Worth.

“Our group of ambassadors enjoyed your team building presentation and excited to try the game with their team/organization. 

After having a conversation with Jason, I immediately felt like a friend of his. Jason is passionate about helping others not only reach organizational goals, but personal goals as well.  As a recent college graduate, I am always seeking ways to grow as a young professional and Jason gives great advice on how to do so. I am excited to get my hands on Jason’s best-selling novel, Social Wealth.”

Jazmin Gutierrez, Business Coordinator, Fort Worth Hispanic Chamber of Commerce

https://www.linkedin.com/in/jazmingutierrez/

“Do you want to get to the next level? Jason’s Team Building Workshop will help you open doors in your life, that you never knew they were there! Thank you again for coming out this Wednesday. We are so excited to have you come out again.”

Sandra Garcia, Membership Coordinator, Fort Worth Hispanic Chamber of Commerce

https://www.linkedin.com/in/sandra-garcia-b896b9137/

Testimonial on my Corporate Team Building Workshop at Ernst and Young

Here is a testimonial on my corporate team building workshop at Ernst & Young (EY) in Dallas. I presented to a group of 100 and had them do a team building activity as well.

“Jason did an outstanding job invigorating and motivating our members as the first speaker for EY Young Guns Toastmasters’ Distinguished Speaker Series. His presentation “How to like your coworkers” fell on eager ears as we all went on this journey through his speech to challenge ourselves to build better relationships with our coworkers so that we could build better performing teams in our workplace. He approached the matter with facts, statistics, and personal testimonies so that everyone could understand how to execute and implement his advice.

Jason has a rare gift of charismatic insight that allows him to command the attention of the audience and deliver an impactful message. His delivery was fantastic and engaging.

Jason on behalf of EY Young Guns and myself, I appreciate the valuable contribution you made in making our Distinguished Speaker Series a success. Our members are still singing your praise. Your knowledge, enthusiasm and the wisdom you have shared have had an impact on our organization and the bonds we create as we work together.”

Lonnada Green, Ernst & Young, Enterprise Support Service & Vice President of Public Relations, EY YoungGuns

Testimonial for my Team Building Game, Cards Against Mundanity

“I played your team building game, Cards Against Mundanity, with my wife. We both really enjoyed it. We did a modified version — reading a few of the cards and having a discussion with some of them. Thank you. It was very beneficial in our relationship.”
Matthew Silverman
Digital Marketing Strategist, UPS

Speaker Testimonial

“I have known Jason for over a decade.  In addition to his skill as a major connector of people, he is spot on when it comes to corporate culture, leadership and helping C-level executives identify their blind spots.

I would highly recommend him if you are looking to take your company and culture to the next level.”

Darren Squires
Director of Digital Strategy

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